Warranty Information

ALL PaulaMax Jewelry orders include a FREE 3-year warranty,  which covers all metals and all stones. The warranty does not cover loss, theft or resizing.

The PaulaMax Team inspects every piece before shipment to ensure that each customer receives the highest quality of jewelry, the right size and proper engravings. 

WARNING FOR AMAZON CUSTOMERS
NO AUTHORIZED 'RESELLERS' of PaulaMax Jewelry:

AMAZON NORTH AMERICA: The ONLY authorized seller is "PaulaMax Jewelry"

AMAZON EUROPE: The ONLY authorized seller is "PaulaMax Jewelry UK"

AMAZON JAPAN: The ONLY authorized seller is "PaulaMax Jewelry JP"

If it does not say this do NOT purchase,
as there are NO AUTHORIZED RESELLERS
of PaulaMax Jewelry and will void the warranty.

If you find the PaulaMax Jewelry brand being offered on Amazon by a NON-authorized seller, OR if you have purchased PaulaMax Jewelry on Amazon from a NON-authorized seller, please email us at reseller[AT]paulamaxjewelry[DOT]com and we will help walk you through the steps to receive a refund from Amazon for purchasing from a NON-authorized seller.